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Open from

0730-1800

Flu vaccinations
We are now doing flu vaccinations for all eligible patients – please contact the surgery to book your appointment

 

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Appointments, records & prescriptions

You can manage your appointments, prescriptions & patient records directly via SystmOne. 

Health apps

 

 

Need help with online services?

Would you like help with online services?

Would you like help with online services?

The practice offers weekly sessions to help you get the most out of the digital services available to you. Fill out this form to book a place at the next session.

Practice details

Willowbrook

Open from 7:30am to 6pm from Monday to Friday.

195 Thurncourt Road, Leicester, LE5 2NL

Tel: 0116 2432727

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Springfield Park

Open from 8:30am to 6pm from Monday, Tues, Weds, & Friday
Open 8:30am to 12 noon Thursday

Springfield Road, Leicester, LE2 3BB
Tel: 0116 2432727

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Get in touch

Ask a question

Ask a question

Ask a question

Ask a question and it will be passed to an appropriate member of staff for a response.
If you have an urgent medical query you should telephone the surgery or contact the out of hours service by calling 111.

Suggestions

Suggestions box

Suggestions box

At the practice we're always keen to hear from patients. Please fill out this form to let us know about your health experience.

Asthma review

Have you been asked to fill out an annual asthma review? If you, follow this link to see the asthma review form, along with videos and other advice to help you manage your condition.

 

Asthma review form & advice

Practice notices

In Times of Loss

In the unfortunate event that a person has passed away, the first few days you must get a medical certificate from your GP or hospital doctor then register the death within 5 days. You will then receive the necessary documents for the funeral.

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Reducing Medicines Waste

Sometimes patients receive medicines they don’t actually use, or use only occasionally. This means that they can lose out on the intended health benefits of their prescription. That can be a major headache in more ways than one.

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F.o.I. & Security

The Freedom of Information Act creates a right of access to recorded information and obliges a public authority to: Have a publication scheme in place. Allow public access to information held by public authorities. The Act covers any recorded organisational...

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Disabled Facilities

There is full disabled access to the surgery and all its facilities including:
– Hearing loop
– Examination couch
– Disabled toilets
– Dedicated disabled parking
– Communication in an accessible format

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Out of Hours, New patients & services

For medical emergencies which cannot wait until the surgery is routinely open, Please telephone the normal surgery number; you will be given the number of the emergency service. Emergency home visits are only available for those patients who are medically housebound. A Walk-In Centre is available at the Merlyn Vaz centre from 8:00am to 8:00pm seven days a week.

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FAQs for patients Risk Stratification

There are two kinds of risk stratification. The first kind is a process for identifying some patients within a Practice who might benefit from extra assessment or support with self-care because of the nature of their health problems. The process is a mixture of analysis of information by computer followed by review of the results by a clinical team at the Practice.

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Practice Policies

Confidentiality & Medical Records: The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
To provide further medical treatment for you e.g. from district nurses and hospital services.
To help you get other services e.g. from the social work department. This requires your consent.
When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

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Springfield road availability notice

This is to update you on the situation at Springfield road regarding appointment availability. We have now taken over the consulting rooms at Springfield Road as of 1st January 2017 and we also have two new advanced nurse practitioners which should reduce the pressure on GP appointments. We have now appointed two new salaried doctors to replace the doctors who have left.

We ask that you try to understand the pressure the practice is under to continue providing the excellent care we have always delivered.

Dr Astles & Partners

Named GP

The practice is required by the government under the terms of the latest GP contract to allocate all patients a named accountable GP.

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